Terms & Conditions

Total Tour Price

All prices are based on two persons sharing accommodations, unless otherwise noted. Tour prices, excluding cruises or unless specifically stated, are based on airfare, land rates, supplier rates, and rates of exchange in effect at the time arrangements are made. All rates are subject to change without prior notice. Should rates increase or decrease prior to departure, an adjustment may be necessary. As all services are contracted and prepaid on a group basis, no refunds can be granted for accommodations, services, events, meals, activities, excursions, or other inclusions that are not used by the traveler. If you deviate from the tour itinerary, no consideration can be given for a refund of unused services. All tours are subject to a minimum number of participants. Should fewer than the required minimum participate, a price adjustment may be necessary. All trips are subject to change at the discretion of Grand Luxury Tours. Grand Luxury Tours reserves the right to change, replace, or eliminate scheduled hosts, instructors, experts, guest lecturers, travel managers, activities, hotels, restaurants, excursions, or other program elements based on participation, availability, supplier changes, operational needs, or other factors.

Cancellations

If for any reason your reservation is canceled before the final payment date, you may be assessed an administrative cancellation fee. Unless otherwise stated on the specific tour page, final payment is due five months prior to tour departure. On or after the final payment date, full 100% penalties apply, and no refund will be paid on your reservation. Any refund does not include non-refundable items from vendors, including but not limited to theater tickets, airline tickets, cruise payments, private event deposits, special access experiences, permits, hotel deposits, or any other vendor charges outside the control of Grand Luxury Tours. Refund timing may vary depending on when Grand Luxury Tours receives applicable funds back from airlines, cruise lines, hotels, ground operators, or other suppliers. Grand Luxury Tours reserves the right to cancel, postpone, reschedule, or modify any tour due to natural disasters, health emergencies, epidemics, pandemics, terrorism, civil unrest, government restrictions, airline disruption, cruise line changes, supplier failure, weather, safety concerns, or any other unforeseen circumstance where Grand Luxury Tours determines that it is unsafe, impractical, or not advisable for guests to travel. In the event this occurs, Grand Luxury Tours will do its best to reschedule the same or similar tour on a different date, offer a credit for future travel, or provide other options when possible. If airlines, cruise lines, hotels, tour operators, or other suppliers do not refund funds paid on behalf of the participant, the participant will be responsible for any unrecoverable costs. Cancellations due to known, foreseeable, or expected events, epidemics, government prohibitions, travel warnings, travel advisories, or fear of travel are generally not refundable.

Optional Activities & Minimum Participation

Optional activities and excursions are offered subject to a minimum number of participants. If the minimum participation requirement is not met, Grand Luxury Tours or the tour operator reserves the right to cancel the optional activity at its sole discretion. In such case, the client will receive a full refund of amounts paid directly to Grand Luxury Tours for the canceled optional activity. The cancellation of an optional activity shall not constitute a breach of contract, and no additional compensation, damages, or liability shall apply.

Land Only Packages

For guests booked as land only, the tour begins and ends at the designated hotels, cruise port, or official meeting point listed in the itinerary. It is the responsibility of the guest to arrange transportation from their point of origin to the designated starting point and from the ending point back home. Land only packages do not include airfare or transfers unless specifically noted in writing. In declining airfare or transfer arrangements offered as part of a full tour package, the traveler becomes responsible for arranging their own airport transfers, cruise port transfers, luggage handling outside the group program, and any related transportation. Airport transfers may be available for purchase through Grand Luxury Tours when operationally possible and must be requested in advance. Transfer prices vary by destination, distance, supplier cost, and number of travelers.

Classes, Lectures, Workshops & Special Events

Any classes, lectures, demonstrations, workshops, private events, special access experiences, or similar activities may be canceled by the attendee up to 30 days prior to the event for a refund, unless otherwise stated. Any such activity canceled by the attendee within 30 days of the activity date may be subject to full penalties. Grand Luxury Tours reserves the right to substitute instructors, experts, presenters, venues, or activities when necessary due to availability, illness, operational needs, supplier changes, minimum participation, or circumstances beyond its control.

Gratuities

Gratuities may not be included in the quoted tour price unless specifically noted. When included or added during sign up, gratuities may cover services provided by drivers, local guides, porters, restaurant staff, hotel staff, cruise staff, and other service providers who assist during the journey. If a tour participant believes they did not receive excellent service and can provide a reasonable explanation, Grand Luxury Tours may review the concern following the tour. Any gratuity adjustment, if applicable, will be made at the sole discretion of Grand Luxury Tours.

Airlines & Air Transportation

If Grand Luxury Tours provides flight arrangements, flight reservations may be held on behalf of the group on scheduled carriers and are subject to the terms, rules, and regulations of the airline. If a promotional airfare is broken, changed, or extended for any reason, an additional fare may be payable. For full-package tours that include airfare, airline tickets may be issued approximately 11 months prior to departure. Once airline tickets are issued, printed, or otherwise confirmed by the airline, the airfare portion of the package becomes fully non-refundable and subject to all airline penalties, change fees, fare differences, and cancellation rules. If a ticket is canceled after being issued, airline regulations may stipulate no refund of fare. Any change in flights after ticketing may carry mandatory airline charges, deviation fees, fare differences, and administrative fees. It is the responsibility of each tour participant to pay any luggage fees, seat selection fees, upgrade fees, or other airline-imposed fees. Grand Luxury Tours is not responsible for lost, delayed, damaged, or destroyed luggage. Please consult the airline’s terms and conditions for more information.

Domestic Airfare

For guests who make domestic air arrangements to the originating city of the tour, Grand Luxury Tours strongly recommends purchasing tickets that can be changed without heavy fees or penalties, as flight schedules and tour arrangements are always subject to change. Grand Luxury Tours may be able to assist with domestic air arrangements or provide recommendations when requested. Additional fees may apply.

Airline Fuel Surcharges

Airfare arranged through Grand Luxury Tours may include airline fuel surcharges. These surcharges are subject to change without notice due to fluctuating oil prices and airline policies. Grand Luxury Tours reserves the right to amend airfare pricing in the event of an airline-imposed increase.

Hotel Accommodations

Hotels are specially selected based on double occupancy with private bath, unless otherwise noted. A single room supplement will be charged where requested and available. If you do not have a roommate and Grand Luxury Tours is unable to arrange one, you will be billed for the single room supplement. All single accommodations are subject to availability. Hotel categories, room types, bedding requests, views, and specific locations within a property are subject to availability and cannot be guaranteed unless confirmed in writing.

Meals

Meals are provided as noted in the itinerary. When beverages, coffee, tea, wine, cocktails, or other drinks are not included in the menu or event, an additional charge may apply and will be the responsibility of the traveler.

Change Fee

If the client chooses to change tours prior to the final payment date, an administrative change fee may apply. Unless otherwise stated in writing, a minimum administrative fee of $350 per person may be assessed for each tour change, in addition to any supplier-imposed charges, fare differences, or non-refundable costs.

Credit Card Processing Fee

A 3% processing fee may be applied to payments made using a credit card. This fee helps offset transaction costs charged by credit card processors. The surcharge will be calculated based on the total transaction amount and added at the time of processing. By proceeding with a credit card payment, you acknowledge and agree to this charge.

Deviations

A service charge may be applied for any requested deviations to the tour, airfare, transfers, hotels, or itinerary when such deviations are possible. Additional air, land, hotel, cruise, or supplier charges incurred because of the deviation will be the responsibility of the traveler.

Land Arrangements

Grand Luxury Tours reserves the right to change the itinerary, hotels, restaurants, transportation, activities, sightseeing, hosts, travel managers, or other arrangements due to unforeseen circumstances, emergencies, supplier changes, weather, availability, safety concerns, or operational needs.

Responsibilities

Grand Luxury Tours is committed to providing a welcoming and respectful travel experience. We do not refuse service to anyone because of color, sexual orientation, religion, or any other protected characteristic. We kindly ask that anyone traveling with Grand Luxury Tours be respectful of all participants, staff, guides, suppliers, and local communities. Bullying, harassment, threatening behavior, discrimination, or disrespect of any kind will not be tolerated. Failure to act accordingly may result in removal from the tour by the Grand Luxury Tours travel manager or company representative. If a guest is removed from a tour due to inappropriate behavior, no refund will be issued after final payment is made. Grand Luxury Tours and its representatives act only as agents for tour members in making arrangements for hotels, transportation, sightseeing, restaurants, cruises, events, or any other services connected with the itinerary. All such persons and entities are independent contractors. Grand Luxury Tours will exercise reasonable care in making such arrangements; however, it does not assume liability for injury, damage, loss, accident, delay, or irregularity to person or property due to acts of war, terrorism, government action, weather, illness, labor disputes, quarantine, mechanical breakdown, supplier default, or any act or omission of any hotel, carrier, cruise line, restaurant, company, guide, ground operator, or person rendering services included in the tour. The tickets, coupons, tariffs, rules, and contracts currently in use by any carrier, hotel, restaurant, cruise line, ground operator, or other contractor rendering services shall constitute the sole contract between such contractor and the tour member. Grand Luxury Tours accepts no responsibility for damage, loss, delay, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, or any other cause beyond its control. The right is reserved to cancel or change itineraries, substitute services, adjust pricing, or modify included features without prior notice when necessary. The right is also reserved to decline to accept or retain any guest at any time.

Health, Illness & COVID-19 Waiver of Liability

Participants acknowledge that travel involves risks, including exposure to illness, infectious disease, and COVID-19. Participants voluntarily assume the risk that they may be exposed to or infected by COVID-19 or another illness while participating in a Grand Luxury Tours travel experience, and that such exposure or infection may result in personal injury, illness, permanent disability, or death. Participants understand that the risk of exposure or infection may result from the actions, omissions, or negligence of themselves and others, including but not limited to Grand Luxury Tours employees, representatives, volunteers, suppliers, local guides, other travelers, and members of the public. Participants voluntarily agree to assume all health-related risks and accept sole responsibility for any injury, illness, damage, loss, claim, liability, attorney’s fees, or expense of any kind that may occur in connection with participation in any Grand Luxury Tours travel experience. If anyone tests positive for COVID-19 or another contagious illness during a tour, they may be isolated from the group and may not be allowed to rejoin the tour. It will be the responsibility of the traveler to pay any additional charges incurred because of illness, quarantine, medical care, transportation changes, hotel extensions, missed services, or return travel. By agreeing to these terms, participants release, waive, covenant not to sue, discharge, hold harmless, and indemnify Grand Luxury Tours, including its owners, employees, agents, representatives, affiliates, and suppliers, from all claims, liabilities, actions, damages, costs, expenses, or attorney’s fees of any kind arising out of or relating to illness, injury, exposure, infection, or participation in the tour.

High-Altitude & Physical Activity Advisory

Travelers are advised that certain destinations may be situated at high elevations or may require walking, hiking, stairs, uneven surfaces, boarding boats, embarking or disembarking ships, entering historic sites, or other forms of physical exertion. By participating in these tours, travelers acknowledge that they do so at their own risk and confirm that they have consulted with a licensed medical professional regarding their fitness to travel, taking into account any pre-existing medical conditions. Travelers voluntarily assume all risks associated with high-altitude destinations, physical activity, climate, terrain, wildlife, weather, remoteness, and other travel conditions. Grand Luxury Tours shall not be held liable for health-related issues, injuries, or fatalities that may occur during the course of the tour, including but not limited to those resulting from elevation, physical activity, underlying medical conditions, or failure to follow medical advice.

Cost Conversion

For all tours, cruises, classes, and events quoted in USD, the following restrictions apply. All trips are billed in USD. Any prices quoted in currencies other than USD are an approximation and based on exchange rates at the time of publication. All tours will be billed in USD using the exchange rate applicable at the time of billing, when relevant.

Tour Documentation

Tour documentation may be mailed or provided digitally prior to the departure date. Domestic USA residents may receive physical documentation when available. Participants outside of the USA may receive digital documentation. If physical documentation is requested by international guests, a mailing fee may apply. All participants who do not receive a physical copy of documentation will receive digital documents or may be given applicable materials on the first day of the trip.

Travel Insurance

Travel insurance is highly recommended on all tours and should be purchased at the time of deposit. Travel insurance may include medical, dental, emergency transportation, accident coverage, baggage protection, baggage delay, trip cancellation, trip interruption, and other benefits depending on the policy selected. Grand Luxury Tours strongly recommends that each traveler review insurance options carefully and select a policy that meets their personal needs, including coverage for pre-existing conditions, cancellation, interruption, emergency evacuation, medical care, cruise travel, remote destinations, and supplier default when available. Please contact our office for more information about travel insurance options.

Medical Issues

Grand Luxury Tours must be advised in writing, prior to booking, of any medical condition, physical, emotional, or mental condition that may require professional attention during the trip or may require the use of special equipment. If you fail to notify Grand Luxury Tours of any such condition, Grand Luxury Tours may refuse to allow you to take the trip, and you may forfeit the cost of the trip. If you have any medical, mobility, or physical challenges, you must bring and be responsible for all necessary items related to your condition. If any such condition arises after the trip is booked, you must advise Grand Luxury Tours in writing immediately. Failure to advise us shall release Grand Luxury Tours and all professional personnel from any liability related to such condition or its treatment. If you require assistance, you must be accompanied by a person with no such limitations who can assist you for the duration of the tour. Grand Luxury Tours staff, travel managers, local guides, drivers, and suppliers are not responsible for providing personal medical assistance, mobility assistance, lifting, or one-on-one care. Grand Luxury Tours cannot accommodate women past their sixth month of pregnancy. If you require a wheelchair, you must provide your own small, collapsible wheelchair. Some trips may not be wheelchair-accessible. Grand Luxury Tours cannot guarantee wheelchair assistance or accessibility in international destinations. Grand Luxury Tours reserves the right to decline any trip participant whose condition, in its opinion, may affect the health, safety, or enjoyment of other participants. Grand Luxury Tours is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Grand Luxury Tours responsible for the quality of medical care, or lack thereof, you may receive while traveling. By agreeing to these terms, you understand the physical requirements of the activity in which you will be participating and confirm that you currently have no known physical, medical, or mental condition that would impair your ability to participate in this tour or your safety in this activity. You are willing to assume all risks that may be created, directly or indirectly, by any such condition. You hereby authorize Grand Luxury Tours, its local ground operators, or others to arrange emergency medical treatment and hospitalization as may be necessary because of participation in this travel experience without further consent.

Photography & Video

During the tour or cruise, Grand Luxury Tours may take photographs and record video of guests. Some of these photos and videos may be used in promotion, marketing, social media, website content, printed materials, advertising, or other company communications without payment or compensation to the participant. If you do not wish to have any images of you used, either in photographs or video recordings, you must contact the Grand Luxury Tours office in writing prior to the departure date of your tour or cruise. A representative from the office must reply and provide confirmation that your request has been received and accepted. If you do not contact the office prior to departure, or you do not receive written confirmation back from the Grand Luxury Tours office, you are agreeing to these terms and conditions.

Roommate Assistance

If you are a single traveler who has asked Grand Luxury Tours to assist in finding another single person to travel with you, all responsibility for this arrangement will be between you and the person with whom you are making the arrangement. Grand Luxury Tours assumes no responsibility for this arrangement whatsoever. Should your roommate cancel from the trip, you will be responsible for paying the single occupancy rate of the tour if the final payment date has passed. If you cancel your trip after the final payment date because your roommate cancels, you may be penalized 100% of the tour or cruise cost.

Personal Information Forms

Following your reservation and deposit for a trip, a personal information form may be sent to you to complete and sign in agreement with these Terms & Conditions. Prior to sending travel documents, a personal information form for every person included in the traveling party must be completed, signed, and returned to the office. Travel documents may not be sent to any individual who has not returned a signed personal information form. The information submitted will be used for booking purposes. Any changes at a later date may result in a minimum change fee, supplier fees, or other charges.

Risks & Hazards

In order to take part in the enjoyment and excitement of travel, you agree that you are willing to accept the risks and uncertainty involved as an integral part of the adventure. Grand Luxury Tours will not have liability regarding compensation for any risks associated with travel or the tour before, during, or after the course of the cruise or tour package. Participants travel of their own accord and are responsible for their own health care and well-being. Risks may include, but are not limited to, hazards of transportation, terrorism, war, theft, illness, acts of government, forces of nature, animal behavior, climate, terrain, remote locations, supplier failures, or damage to person or property. For tours traveling to locations requiring or recommending vaccinations, please consult your physician or a qualified travel medical professional to determine which vaccines, medications, or precautions may be required or recommended. You hereby accept and assume full responsibility for any and all risks of illness, injury, or death, including the negligence of Grand Luxury Tours, and agree to hold harmless and release Grand Luxury Tours from claims of third-party negligence.

Voluntary Participation

By agreeing to these Terms & Conditions, you acknowledge that you have voluntarily applied to participate in the trip and that you have read the description of the trip as it appears on the Grand Luxury Tours website, itinerary, invoice, proposal, or promotional materials relating to the trip. You are voluntarily participating in this trip with knowledge of the hazards involved.

Passports, Visas & Entry Requirements

All international tours require a valid passport. Your passport should not expire within six months of the return date of the tour, or longer if required by the destination country. It is the responsibility of the traveler to ensure their passport is updated, valid, and meets all entry requirements. It is also the traveler’s responsibility to obtain any required visas, entry forms, vaccination documentation, permits, or other required travel documents. Grand Luxury Tours is not responsible for travel expenses, denied boarding, denied entry, penalties, lost services, or other costs incurred if the traveler does not meet legal requirements for travel.

Legal

Any dispute concerning, relating, or referring to this contract, the tour, the website, promotional materials, or any other literature concerning the participant’s trip shall be resolved exclusively in Bureau County, Illinois, unless otherwise required by law. Such proceedings will be governed by Illinois law.

Custom Trip Planning Fee

For custom-designed or privately tailored itineraries, a non-refundable planning deposit of $1,000 USD is required prior to the commencement of trip design services. This planning fee covers the time, expertise, supplier communication, research, itinerary development, and resources involved in creating a personalized luxury travel experience. Should you choose to proceed with the tour, the $1,000 planning deposit may be applied toward the total cost of your trip, unless otherwise stated in writing.